Privacy Policy

Effective Date: 23/7/2025
Website: www.mycaretraining.com
Company: My Care Training (“MyCareTraining”, “we”, “our”, “us”)

My Care Training is committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy outlines how we collect, use, store, and protect your personal information when you visit our website, complete a contact form, sign up to our newsletter, or interact with us in any other way online.

1. What Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and any other details you submit via contact forms or through our newsletter signup.

  • Newsletter Subscriptions: Email address and preferences.

  • Website Usage Data: Information about how you interact with our website, collected via cookies and analytics.

  • Technical Data: IP address, browser type, operating system, referral source, and similar metadata.

2. How We Use Your Information

We use your data to:

  • Respond to enquiries and communication

  • Provide updates or information you’ve requested

  • Send newsletters or marketing emails (with your consent)

  • Improve website functionality and user experience

  • Monitor and analyse usage and security

We never sell or rent your personal data.

3. Legal Bases for Processing

Our processing of your data is based on the following lawful grounds:

  • Consent: For newsletters and cookies (where required)

  • Legitimate Interests: For handling enquiries, basic analytics, and website operations

  • Legal Obligation: To comply with applicable legal requirements

You can withdraw consent at any time.

4. Data Sharing and Third Parties

We may share your information with trusted third parties that help us operate this website or deliver services, such as:

  • Email marketing platforms

  • Website hosting and technical providers

  • Analytics providers (e.g. Google)

These third parties are contractually obliged to protect your information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and understand how visitors interact with our site.

What Are Cookies?

Cookies are small text files placed on your device to help websites function properly and gather anonymous usage data.

Types of Cookies We Use:

  • Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.


Google Analytics

We use Google Analytics to track website traffic and performance. It collects anonymised data such as pages visited, time on site, and referring websites.

You can opt out via: https://tools.google.com/dlpage/gaoptout

Google Fonts

Our site uses Google Fonts, which may result in your browser requesting font files from Google servers. This may include logging your IP address.

Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that some features may not function correctly without cookies.

6. Data Retention

We retain data only as long as necessary:

  • Contact form data: up to 12 months

  • Newsletter data: until unsubscribed

  • Analytics data: anonymised and retained for trend analysis

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (in certain cases)

  • Object to or restrict processing

  • Withdraw consent (for marketing or analytics)

  • File a complaint with the ICO

To exercise your rights, please contact us directly.

8. How We Protect Your Data

We implement appropriate security measures including SSL encryption, access controls, and secure hosting environments to protect your personal data.

9. Contact Us

For questions or data requests, please contact:
Email: info@mycaretraining.com
Phone: 0141-648-4801

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with an updated effective date.