Challenging Behaviour Management
This course offers practical techniques and insights to help carers understand and manage challenging behaviour, promoting safe, respectful, and person-centred support while reducing stress and improving outcomes.
Course Content
This course is comprised of 28 lessons and 6 quizzes. You can view the course structure by clicking the section headings.
1. Introduction to Challenging Behaviour
- Learning Objectives
- Definition and Types of Challenging Behaviour
- Who May Display Challenging Behaviour and Why
- Common Myths and Misconceptions
- The Impact On Service Users, Staff, and Others
- Quiz
2. Understanding The Causes
- The Behaviour as Communication
- Medical, Psychological, and Emotional Factors
- Environmental Triggers and Unmet Needs
- Trauma
- Dementia
- Learning Disabilities
- Mental Health
- Quiz
3. Recognising Early Signs
- Identifying Triggers and Escalation Patterns
- Behavioural Cues and Changes in Body Language
- ABC Model
- Quiz
4. Responding Appropriately and Safely
- De-escalation Techniques and Calming Strategies
- Maintaining Personal Safety and Dignity
- Time, Space, and Tone
- Quiz
5. Prevention and Proactive Support
- Creating a Positive Environment
- Building Trust & Rapport
- Encouraging Independence and Choice
- Quiz
6. Legal and Ethical Considerations
- Duty of Care and Safeguarding
- Consent and Capacity
- Reporting and Recording Incidents
- Quiz
7. Conclusion
- Team-Based Approach
- Reflecting on Incidents
- Key Learning Points
Get access to this course and many more with unlimited access.
- Instant Certificate
- 50 Minutes
- Access on Any Device
- CPD Accredited
- 28 Lessons
Simplify Training for Your Care Team
If you are a care organisation looking for compliant, affordable and engaging online training, look no further than My Care Training.